Terms of Service

By using this website, you agree to the following terms. If you do not agree, please do not use this service.

1. Scope of service

This site provides information and enquiry routing for veterinary travel certification support. We are not a travel operator, airline, or customs agent.

2. Enquiry submissions

Enquiries sent via forms are handled to the best of our ability and do not by themselves create a binding booking until confirmed with the team.

3. Availability and requirements

Pet travel requirements can change. You are responsible for checking final entry, transport, and import rules with authorities and carriers before travelling.

4. Pricing

Published fees are provided as guidance and may vary by destination, service complexity, and timing requirements. Urgent services are offered subject to veterinarian availability.

5. Intellectual property

All texts, logos, and images on this website are owned by or licensed to Medipet Ltd and cannot be reused without permission.